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Clear answers before you request a car

Car Rental in Chania & Crete: 30 Direct Answers

A single reference page for the questions travellers ask most often about renting with ChaniaRental.gr. These answers describe the normal website offer; your written quote and rental agreement confirm the terms for your exact dates and vehicle.

Updated: 8 August 2026

Practical guide

The essentials in one minute

Direct rental service

Quote and reservation communication is handled directly by ChaniaRental.gr.

CDW included

Basic CDW is included. The excess depends on the vehicle category.

Optional FDW

FDW costs €12 per rental day and reduces liability to zero for covered damage, subject to exclusions.

No deposit blocked

The insurance excess is not blocked as a card deposit, and there is no credit-card hold.

Unlimited kilometres

Unlimited kilometres are included for approved driving.

Free extras

A second driver and baby seat can be included free of charge.

Delivery

Airport, port, hotel, villa and supported-location delivery can be requested.

No online card collection

The quote form does not collect credit-card details or take online payment.

Practical guide

Booking, insurance, vehicles and driving

Open any question below for a direct answer. The wording is intentionally specific so you can distinguish what is included, what must be confirmed and what is excluded.

Is ChaniaRental.gr a direct car-rental service?

Yes. Quote requests are received and handled directly by ChaniaRental.gr. Availability, vehicle category, price, insurance, excess, delivery details and rental terms are confirmed in writing.

Can I request a car at Chania Airport (CHQ)?

Yes. Select Chania Airport in the quote form and include the arrival time and flight details when relevant. The meeting point and handover time are confirmed before the rental.

Can I request a car at Heraklion Airport (HER)?

Yes. Heraklion Airport pickup and return can be requested, subject to vehicle and service-area availability for the selected dates.

Can the car be delivered to a hotel or villa?

Yes. Hotel, villa, port and supported-location delivery can be requested. The exact handover point and time are confirmed with the written quote or reservation details.

Is CDW insurance included?

Yes. Basic CDW is included in the rental price. The applicable excess depends on the vehicle category and is confirmed in the written terms.

What does optional FDW cost?

Optional FDW costs €12 per rental day. For covered damage it reduces the renter liability to zero, subject to the stated exclusions.

Does zero excess mean every type of damage is covered?

No. Tires, wheels, the underside, interior damage, off-road use and damage connected with traffic-code violations are excluded unless the written rental terms explicitly state otherwise.

Is a deposit blocked on my credit card?

No deposit is blocked for the insurance excess and the site does not use a credit-card hold. Payment arrangements are confirmed with the written quote.

Does the quote form take an online payment?

No. The form is a quote request. It does not collect credit-card details or process an online payment.

Are kilometres limited?

Unlimited kilometres are included for approved driving, subject to the rental terms.

Is a second driver free?

Yes. A second driver can be included free of charge, provided the driver meets the applicable licence and eligibility requirements.

Can I request a baby seat?

Yes. A baby seat can be requested free of charge. Add the request before handover so it can be prepared with the vehicle.

Will I receive the exact car model shown on the website?

Vehicle examples are shown as “or similar.” The exact model depends on fleet availability, but the confirmed quote identifies the category and transmission.

Can I choose manual or automatic transmission?

Yes. Manual and automatic categories are available. Select the required transmission in the quote form because automatic availability can be more limited on busy dates.

Can I pick up in Chania and return in Heraklion?

A one-way return can be requested. Availability and any relocation charge are confirmed before the reservation is accepted.

What should I send for an airport quote?

Send the pickup and return dates and times, airport, preferred vehicle category, transmission, insurance preference and contact details. Flight details are useful for coordinating airport handover.

What documents should I bring?

Bring the original valid driving licence and identification required for the rental. If an international driving permit or translation is needed for a particular licence, confirm this before travel.

Can younger drivers request a car?

Driver eligibility depends on age, licence history and vehicle category. Younger-driver requests should be submitted in advance so the eligible categories and conditions can be confirmed in writing.

What happens if my flight is delayed?

Send the flight information and contact ChaniaRental.gr if the arrival changes. Handover timing is coordinated from the confirmed reservation details; the website does not promise physical 24-hour handover.

Is roadside assistance included?

Roadside assistance is included for supported rental situations. Use the contact instructions supplied with the rental if assistance is needed.

Can I drive a rental car to Balos?

Ask before planning the final Balos road by rental car. The access can be rough, while off-road use and underside, tire and wheel damage are excluded from insurance coverage.

Does renting an SUV mean off-road driving is allowed?

No. An SUV can provide more space and comfort, but the vehicle category does not change the off-road restriction or insurance exclusions.

What should I do if a route becomes rough or unpaved?

Do not assume the rental is covered simply because the vehicle can physically continue. Follow the rental terms, use approved roads and ask ChaniaRental.gr when a route is uncertain.

What fuel level should I return the car with?

Follow the fuel level and fuel policy written on the rental agreement. Check the level at pickup and return the vehicle according to the confirmed agreement.

How much does a rental car in Chania cost?

Current website rates start from €20 per day for a small manual category. Final pricing depends on dates, duration, category and availability and is confirmed by written quote.

How much is an automatic car?

Current website rates start from €25 per day for a small automatic category and €40 per day for a compact automatic category, subject to dates and availability.

How much is an SUV?

The current website rate for the SUV automatic category starts from €55 per day, subject to season, rental duration and availability.

How much are 7-seater and 9-seater vehicles?

Current website rates start from €35 per day for a 7-seater and €85 per day for a 9-seater, subject to availability and the final written quote.

How do I know the final rental price?

Submit the dates, locations and required car category. ChaniaRental.gr checks availability and replies with the final written quote and rental terms.

Where should I check the most current terms?

Use the written quote and rental agreement supplied for the reservation. Website guides explain the normal offer, but the written confirmation controls the specific rental.

Practical guide

Use the detailed guides when you need more context

Free written quote

Request availability for your dates

Select the exact dates, pickup and return locations, vehicle category, transmission and insurance preference. ChaniaRental.gr checks availability and replies directly.

🗓️ Minimum rental 2 days
Transmission
Insurance cover

Tires, wheels, underneath, interior, off-road damage and traffic-law violations are excluded from any insurance.

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